If you're using Outlook and want to ensure all outbound emails are logged to your CRM via a BCC address, you'll notice that Microsoft Outlook (including Outlook 365) does not support default BCC functionality natively—for privacy and compliance reasons. However, third-party plugins exist to fill this gap.
Below are some popular third-party solutions we've researched on your behalf.
⚠️ Disclaimer:
MondoCRM does not provide technical support for the third-party tools listed below. This list is provided for informational purposes only, to save you the time of researching them yourself.
| Tool | Description | Platform | Link |
|---|---|---|---|
| Ablebits Auto BCC | Automatically BCC or CC specific email addresses based on rules (e.g., sender, keywords). Easy-to-use interface within Outlook. | Outlook Desktop | Visit Site |
| Sperry Software – Always BCC | Adds an automatic BCC address to every outgoing message. Offers filtering rules for accounts or recipients. | Outlook Desktop | Visit Site |
| IvaSoft Auto BCC/CC | Allows auto-BCC based on custom rules; works well for Exchange and Outlook environments. | Outlook Desktop | Visit Site |
| Mixmax Auto-BCC | If you're using Mixmax (email tracking tool), it includes an auto-BCC to CRMs feature. | Gmail & Outlook (via Mixmax) | Visit Site |
If you're using Outlook for Windows, you can also implement this via a VBA macro that auto-inserts a BCC address on every email. This requires enabling macros and placing code in your Outlook VBA project. [We don't provide help with that]
These solutions are ideal when your CRM (like WiredContact, Zoho CRM, etc.) has a universal BCC dropbox address, and you want automatic email logging without remembering to type in the BCC each time.